73% of Marketers Bought AI Visibility Tools. 70% Aren't Even Checking Sentiment. The Left Hand Met The Right Hand. It Was Awkward.
A recent AI search survey found 73% of marketers have invested in tools to monitor AI visibility, yet 70% aren't monitoring brand sentiment and 67% aren't analyzing AI bot traffic. Meanwhile, 42% are scaling content production. The problem is that LLM decision-making remains a black box, so strategies that earn citations in ChatGPT may fail entirely on Google's LLMs.
This illustrates a principle I call 'instrumentation before optimization.' You cannot improve what you do not measure, and you certainly cannot optimize for a black box you refuse to observe. The marketers buying visibility tools while ignoring sentiment and bot traffic are purchasing a thermometer without ever checking if they have a fever.
The survey covers marketers building AI search infrastructure, with 73% investing in visibility monitoring tools and 42% scaling content production, per the Digiday report.
- Open ChatGPT or Gemini and ask it to recommend products or services in your industry. Note whether your brand appears and what context surrounds it.
- Search the same query in a different LLM and compare results. You now have a baseline visibility measurement.
- Set a weekly calendar reminder to repeat these queries and log changes. Congratulations, you are now in the 30% of marketers monitoring sentiment.